Terms & Conditions

Sales Policy

All sales of live animals are final, no returns shall be accepted.

Buyer shall take full responsibility for the animal from the moment they open the shipping box and confirm that the animal is alive and healthy.

Shipping

• We ship our animals Monday through Wednesday via Fedex Priority Overnight service.

• All animals shall be shipped to a staffed FedEx facility only, and held there for pick up. There will be no exceptions.

• We reserve the right to cancel the shipment, if the temperature in your area is expected to be below 40 or above 90 degrees during the course of shipment.

Live Arrival Guarantee

We guarantee that our animal(s) will arrive live and healthy, if the following conditions are met:

• Outside temperature stays within 40-90 degrees range during transit time.

• The animal is picked up from the FedEx facility, unboxed and inspected within the two hours of its arrival.

In the event that our animal(s) arrive(s) dead or appear(s) injured upon inspection, buyer must contact us immediately and be ready to provide photographic evidence to receive a refund.

Payment

We accept the following payment methods:

• Zelle

• Personal Check (funds must clear, before the animal(s) can be shipped)

• US Postal Service Money Order

• Wire Transfer

Payment Plans

We do allow short-term payment plans on the following conditions:

• 20% non-refundable deposit is required to hold the animal

• Maximum term is no longer than 45 days

• The outstanding balance must be paid in full by the end of the payment plan term, before the animal can be shipped.

Sexing Policy

Animals under 250 grams are sold as unsexed. Animals, that have reached 250 grams of body weight, are sexed by probing.

We do our best to correctly determine the sex of our animals, but mistakes do happen and the sex of the animal(s) is not 100% guaranteed.

Buyer has 30 days from the date of purchase to verify/confirm the sex of the animal by a licensed veterinarian. After a 30-day period no claims shall be accepted.